Kls Martin - Jacksonville, FL
posted 19 days ago
The Desktop Support Engineer I (DSE 1) is responsible for providing front-line support for IT-managed systems to both local and remote end-users. This role involves desktop and laptop support, mobile device management, user account management in Active Directory, and basic Windows server administration. The DSE 1 must demonstrate excellent communication skills to effectively resolve technical issues for non-technical team members and create technical documentation for end-users.