DESKTOP SUPPORT ENGINEER I
Kls Martin•Jacksonville, FL
505d
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About The Position
The Desktop Support Engineer 1 (DSE 1) at KLS Martin is responsible for providing front-line IT support for both local and remote end-users. This role involves managing desktop and laptop systems, mobile devices, and user accounts in Active Directory, along with basic Windows server administration. The DSE 1 will focus on troubleshooting technical issues, ensuring minimal downtime for users, and creating technical documentation. The position emphasizes excellent communication skills and a customer-oriented mindset, as well as a commitment to continuous improvement in IT processes.
