Kls Martin - Jacksonville, FL
posted 26 days ago
The Desktop Support Engineer 1 (DSE 1) at KLS Martin is responsible for providing front-line IT support for both local and remote end-users. This role involves managing desktop and laptop systems, mobile devices, and user accounts in Active Directory, along with basic Windows server administration. The DSE 1 will focus on troubleshooting technical issues, ensuring minimal downtime for users, and creating technical documentation. The position emphasizes excellent communication skills and a customer-oriented mindset, as well as a commitment to continuous improvement in IT processes.