Kaizen Technologies - Des Moines, IA
posted 23 days ago
The Desktop Support Engineer role at Tech Mahindra involves leading a team of L2 Desktop Support field engineers to resolve hardware and software issues for laptops, desktops, and peripherals. The position requires hands-on experience in desktop support, managing remote support activities, and ensuring effective asset management and reporting. The engineer will also be responsible for technical escalations, vendor management, and reporting security incidents.