Logisoft Technologies - Raleigh, NC
posted about 2 months ago
As a Desktop Support Engineer at Logisoft Technologies, Inc., you will play a crucial role in ensuring the smooth operation of our IT infrastructure. This position is based in Raleigh, NC, and requires an onsite presence to effectively support our clients and internal teams. You will be responsible for managing large-scale deployments of over 500 machines, which involves not only the technical aspects of installation and configuration but also the physical demands of lifting and moving equipment regularly. Your ability to stand and move around in a classroom-style setting will be essential as you engage with users and provide hands-on support. In this role, you will utilize your knowledge of Active Directory, VPN clients, Microsoft Office Suite, and Windows 10 to troubleshoot and resolve issues efficiently. You will be expected to work closely with other IT professionals and stakeholders to ensure that all systems are functioning optimally and that users have the necessary tools to perform their jobs effectively. Your expertise will contribute to maintaining high levels of customer satisfaction and operational efficiency. Logisoft Technologies is a Microsoft Certified Partner, and as such, you will have the opportunity to work with cutting-edge technology and participate in various IT projects that enhance your skills and career growth. We pride ourselves on our commitment to equal employment opportunities and fostering a diverse and inclusive workplace.