Digitive - Spring House, PA
posted 12 days ago
The Desktop Support Engineer will provide on-site Level 2 support for MLL systems and connected peripherals in a Life Science Manufacturing environment. This role involves diagnosing and resolving hardware, software, and network-related issues while adhering to compliance and quality processes. The engineer will utilize ITIL principles in IT Service Management to manage incidents and ensure secure operations behind firewalls, all while maintaining meticulous documentation and contributing to continuous improvement initiatives.