Desktop Support Engineer
Eclaro•New York, NY
417d
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About The Position
The Desktop Support Engineer is responsible for providing timely responses and resolutions to requests and incidents for Mac and PC users. This customer-facing role requires strong interpersonal skills to maintain good relationships with users while troubleshooting and resolving complex hardware and software issues. The position demands creativity, adaptability to changing business needs, and the ability to present problems in a structured and professional manner, especially when interacting with senior executives.
