Desktop Support Engineer

The Trustees Of Columbia University In The City Of New YorkNew York, NY
479d$85,000 - $100,000

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About The Position

The Desktop Support Engineer at Columbia University is responsible for managing the day-to-day service desk operations for the Arts & Sciences IT (ASIT) department. This role involves providing technical support to approximately 1800 users, including faculty, administrators, and staff, while also contributing to the improvement of IT services and policies. The position requires a blend of technical expertise and soft skills to effectively assist users with varying levels of technical knowledge.

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