Desktop Support Engineer

Hp Tech - Golden Valley, MN

Full-time

Golden Valley, MN

Merchant Wholesalers, Durable Goods

About the position

The Desktop Support Engineer role involves providing service desk support with a focus on Microsoft InTune and MS Windows products. The position requires excellent communication skills, particularly in interactions with executives, and experience with Lenovo hardware. This role does not require networking experience or on-call support.

Responsibilities

• Provide service desk support for desktop-related issues.
• Assist users with Microsoft InTune and MS Windows products.
• Support Lenovo hardware troubleshooting and maintenance.
• Communicate effectively with executives and other stakeholders.

Requirements

• Experience with Microsoft InTune (certification preferred).
• Proficient in MS Windows with level 1 knowledge of MS products.
• Experience with Lenovo hardware.