Desktop Support Lead
Koniag Government Services•Boise, ID
453d
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About The Position
The Desktop Support Lead at Tuknik Government Services is responsible for supervising and coordinating the activities of Desktop Support Technicians. This role involves assisting computer users with hardware and software issues, diagnosing problems, and providing solutions to minimize downtime. The position requires a Public Trust Clearance and focuses on both onsite and remote support, ensuring adherence to Service Level Agreements (SLA).
