Desktop Support Specialist/Site Engineer

Alerio Technology Group - Denver, CO

Full-time - Entry Level

Denver, CO

Merchant Wholesalers, Durable Goods

About the position

The Desktop Support Specialist/Site Engineer role involves providing daily technical support to faculty, staff, and students in a K-12 campus environment. The position focuses on assisting with various devices and educational tools, ensuring a smooth technological experience for users.

Responsibilities

• Provide daily technical support to faculty, staff, and students in a K-12 campus environment.
• Assist with Google Classroom tools and Chromebooks.
• Support Windows and Mac-based lab and student devices.
• Provide assistance with projectors, smartboards, and education-based applications.
• Report to one or more campuses 5 days per week.

Requirements

• Experience in desktop support in an educational environment.
• Proficiency with Google Classroom tools and Chromebooks.
• Knowledge of Windows and Mac operating systems.
• Ability to troubleshoot projectors and smartboards.

Nice-to-haves

• Experience with educational applications and tools.
• Strong communication skills for interacting with faculty and students.

Benefits

• Opportunity for advancement to roles on other campuses.