Desktop Support Technician - Dulles
Esp Global Services•Dulles, VA
473d
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About The Position
As a Desktop Support Technician at ESP Global Services, you will provide comprehensive IT support to end users, focusing on Windows PCs, Macs, printers, mobile devices, and associated hardware and software. Your role will involve troubleshooting and resolving hardware issues in alignment with service level agreements (SLAs) while supporting various departments to restore services and identify core problems. This position requires effective communication and a proactive approach to problem-solving in a dynamic IT environment.
