Desktop Support Technician
MMC001 Marshall Medical Center•Placerville, CA
472d•$50,000 - $82,098
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About The Position
The Desktop Support Technician plays a crucial role in providing customer support for Information Technology at Marshall Medical Center. This position focuses on assisting users with telecom equipment, software, hardware, and client peripherals, ensuring effective problem resolution and customer service. The technician is responsible for installations, repairs, and troubleshooting of various client devices, acting as an escalation point for helpdesk staff when in-person service is required. Additionally, the role may involve account administration and advising customers on the use of hardware and software.
