Desktop Support
Allegis Group•Boston, MA
461d
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About The Position
The Desktop Support role is focused on providing exceptional technical support to end users, serving as a subject matter expert for audio-visual platforms, and ensuring the operational functionality of IT equipment. This position involves collaboration with the IT team and vendors, troubleshooting technical issues, and supporting company events. The role also includes managing user accounts, documenting technical procedures, and maintaining a knowledge base for end-user training.
