Desktop/Tech Support: II (Intermediate)
The Judge Group•Columbus, OH
470d
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About The Position
The Desktop/Tech Support: II (Intermediate) position involves providing hands-on user support for troubleshooting hardware and software issues related to desktop and laptop computers. The role includes configuring workstations for new users, upgrading existing equipment and software, and maintaining network and telecommunication systems. The technician will also troubleshoot LAN, server, and connectivity issues, utilize a ticketing system, and perform data migrations and restorations as needed.
