DevOps Engineer (all levels) - GovCloud

Salesforce - Denver, CO

Full-time - Entry Level

Denver, CO

Publishing Industries

About the position

Salesforce is seeking an experienced DevOps Engineer to join a dynamic team of Systems, Site Reliability, and DevOps Engineers dedicated to ensuring the availability and performance of Salesforce's Government Cloud infrastructure. The primary objective of this role is to maintain maximum service availability through proactive enhancements, adept troubleshooting, and strict adherence to security compliance. The ideal candidate will possess a strong passion for problem-solving, with the ability to quickly diagnose root causes and ensure the resiliency of production systems. In this position, you will be responsible for solving infrastructure-related problems using code, with a focus on reusability. You will have mastered building compute capacity and have experience with Kubernetes deployments at scale. Your responsibilities will include leading key projects in the design, development, and post-release support of the Salesforce platform and tools utilized by various internal teams to support government customers. Collaboration with internal teams will be essential for efficient iterations of automated CI/CD pipelines, aimed at maintaining service owner feature velocity and addressing issues reported in production environments. You will demonstrate autonomy and a strong sense of ownership over your areas of responsibility, proactively taking accountability for progress. This role offers the opportunity to gain insights into large-scale production infrastructure within third-party cloud service providers and to transform manual processes into automated governance solutions. Additionally, you will be responsible for creating and maintaining detailed documentation, improving your influence and collaboration skills while working with various infrastructure teams across Salesforce. You will also have the chance to interact with a highly innovative and creative team of developers, open-source committers, and architects, researching and identifying the right tools for the job, or creating them if they do not exist.

Responsibilities

• Ensure maximum availability of Salesforce's Government Cloud infrastructure through proactive enhancements and troubleshooting.
• Lead key projects in design, development, and post-release support of the Salesforce platform and tools.
• Collaborate with internal teams for efficient iterations of automated CI/CD pipelines.
• Transform human-heavy processes into automated governance solutions.
• Create and maintain detailed documentation of processes and systems.
• Research and find the right tools for the job, and create them if necessary.

Requirements

• A related 4-year technical degree required.
• 3+ years deploying distributed apps with containers (Docker) & orchestration (Kubernetes, EKS, GKE).
• 3+ years development experience in config management (Puppet, Chef, Ansible, Terraform).
• 4+ years demonstrated ability working within and building on AWS.
• 4+ years Linux system engineering experience.
• 2+ years developing infrastructure and application security for Highly Sensitive Customer Data & Environments (IAM, CI/CD, PKI).
• 3+ years experience deploying with a CI orchestration service (Jenkins, Spinnaker).
• 2+ years working experience scripting/programming language (Shell, Python, Golang, Ruby).
• Experience with TCP/IP networking protocols and components as implemented in IAAS (i.e. VPC, TGW, route tables, security groups, etc.).
• Experience with Log Management and Analytics tools such as Splunk / ELK.
• A continuous learner and a critical thinker.
• A teammate with great communication skills both verbal and written.

Nice-to-haves

• BS Degree in Computer Science or Technical Field.
• Experience developing security & compliance into pipelines (OPA, Checkov, Twistlock, Prisma, Casbin).
• Experience in any of the monitoring tools like Nagios, Graphite, Datadog, Cloudwatch, Prometheus, Zabbix etc.
• Experience in leading large scale web applications in production.