DevOps Engineer II

$86,000 - $141,800/Yr

One Call Medical - Jackson, MS

Full-time - Mid Level

Remote - Jackson, MS

Wholesale Trade Agents and Brokers

About the position

The DevOps Engineer II at One Call Medical, Inc. plays a crucial role in automating and enhancing the build and deployment processes, as well as monitoring and managing both public and private cloud infrastructures. This position is integral to ensuring that the software deployment lifecycle is seamless and efficient, which directly contributes to the company's mission of providing timely care to injured workers. The engineer will work closely with application development teams and operational infrastructure teams to troubleshoot code, resolve coding issues, and ensure system availability and scalability. In this intermediate-level role, the DevOps Engineer will be expected to handle moderate to complex issues with some degree of independence, while also collaborating with higher-level staff for more intricate problems. The position requires a minimum of 3 to 5 years of experience in a technical discipline or a related field, and the engineer will be expected to possess a working to expert knowledge of DevOps practices. The role involves planning, designing, testing, and delivering applications and infrastructure using Continuous Integration/Continuous Delivery (CI/CD) models, as well as driving automation and containerization strategies that align with DevOps principles. The DevOps Engineer will also be responsible for monitoring production systems using Application Performance Management (APM) tools, identifying capacity and performance issues, and ensuring that pre-production environments are effectively managed. The role requires hands-on experience with Azure DevOps, scripting, and automation development, as well as familiarity with IT security practices. The engineer will be expected to document services and processes, engage with information security, and enforce quality controls throughout the build, test, and deploy processes. Overall, this position is vital for maintaining the integrity and efficiency of the company's software delivery processes, ultimately impacting the care provided to clients.

Responsibilities

• Troubleshoots code and assists with the resolution of coding issues.
• Serves as a liaison between application development teams and operational infrastructure teams, integrating the full software deployment lifecycle.
• Reviews application requirements and anticipates system needs to ensure availability and scalability of systems.
• Coordinates release of new or revised software or systems and monitors performance.
• Monitors production systems using APM and other tools; remediates production issues and implements performance/cost improvements.
• Identifies capacity and performance issues to ensure SLAs are met.
• Ensures pre-production environments are built and managed.
• Drives DevOps automation and containerization strategies that align with DevOps principles and standards.
• Plans, designs, tests, and delivers applications and infrastructure using Continuous Integration/Continuous Delivery (CI/CD) model.
• Designs and builds pipelines, automation, containers, and Infrastructure as Code for enterprise applications.
• Implements standards and best practices for the CI/CD framework.
• Engages with information security to augment the CI/CD framework with DevSecOps and standardized security tools and controls.
• Enforces quality controls and gates to the build, test, and deploy process while establishing Definition of Ready and Definition of Done to ensure quality of delivery.
• Collaborates on and provides input into the CICD roadmap, identifying gaps and dependencies.
• Performs DevOps health assessment on existing pipelines, identifying gaps and recommendations.
• Documents services and processes.

Requirements

• Bachelor's degree in technical discipline or related field, or equivalent combination of education, training, or work experience.
• 3 to 5 years of experience in a technical discipline or related field.
• Hands-on experience with Microsoft Azure or similar cloud native offerings.
• Experience with Azure DevOps tools for planning, building, testing, releasing, and monitoring.
• MUST have MS Azure and scripting experience.
• Experience with software development and supporting developers.
• Experience with one or more development languages, such as Java, Python, Go, JavaScript, C++, or similar.
• Experience with 'on-premises to cloud' migrations or IT transformations.
• Ability to communicate ideas both verbally and in written form in a clear, concise, and professional manner.
• Knowledge of basic IT technologies (i.e., operating systems, network devices, software development, and architecture).
• Debugging skills and problem-solving skills.

Nice-to-haves

• Experience with Docker and Kubernetes.
• Familiarity with standard IT security practices such as identity and access management, data protection, encryption, certificate, and key management.
• Detail-oriented with flexibility, versatility, and dependability.

Benefits

• Opportunities to work from home
• Competitive wages with opportunities to earn annual merit increases
• Paid development hours for professional and community development
• 18 days of Paid Time plus 8 company holidays, and 2 personal days per year
• $1,000 Colleague Referral Program
• Enterprise Recognition Program rewarding colleagues for extraordinary work
• Exclusive discounts on travel, activities, and merchandise via work discount program
• Colleague Assistance Program providing free counseling and financial services
• Tuition Reimbursement Program including certifications
• Quantum Health: A healthcare navigation platform
• Medical, dental, and vision insurance
• Pre-Tax FSA and HSA health savings accounts
• 401(k) matching
• Company paid life insurance
• Company paid short term and long-term disability
• Healthcare concierge
• Pet Insurance
• The One Call Foundation for unexpected emergencies.