DevOps Engineer III - EAM

$150,000 - $210,000/Yr

Opengov - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

Professional, Scientific, and Technical Services

About the position

As a Software Engineer III - Ops at OpenGov, you will be instrumental in building multi-tenant SaaS solutions that enhance efficiency, transparency, and accountability within government agencies. This role involves writing software, delivering cloud infrastructure, and automating CI/CD processes in a fast-paced, agile environment using modern technologies. You will collaborate closely with engineering leadership and application engineers, optimizing deployment processes and ensuring robust monitoring and alerting systems are in place.

Responsibilities

• Design, deploy, and maintain a highly available and scalable multi-tenant SaaS environment in AWS.
• Implement and manage infrastructure as code using tools such as Terraform or CloudFormation.
• Optimize AWS services for cost-efficiency, performance, and reliability.
• Ensure high reliability and disaster recovery readiness across all AWS services.
• Enforce security policies, procedures, and standards to protect sensitive data.
• Implement best practices for securing AWS resources, including VPC configurations, IAM roles, security groups, and network ACLs.
• Work with compliance teams to ensure adherence to regulations and industry standards such as SOC2 and StateRamp.
• Design, build, and maintain robust CI/CD pipelines using tools like Jenkins, GitHub Actions, or CircleCI.
• Facilitate seamless integration and continuous deployment processes to ensure rapid and reliable delivery of new features and patches.
• Set up and manage comprehensive monitoring and alerting systems using tools like CloudWatch, Prometheus, or Grafana.
• Develop and implement incident response protocols; lead incident investigations and post-mortems.
• Provide mentorship and training to junior engineers, fostering a culture of continuous learning and improvement.
• Collaborate with cross-functional teams to define technical requirements and deliver high-quality solutions.

Requirements

• BA/BS in a computer-science-related discipline or equivalent experience required
• 5+ years of experience in software engineering with a deep focus on cloud operations, security, and DevOps.
• 1+ years of running Kubernetes at scale and in production on public clouds
• Proficiency in at least one modern programming language (e.g., Python, Java, Go, or Ruby).
• Proven track record in designing and managing AWS infrastructure for SaaS applications.
• Extensive experience with infrastructure as code tools such as Terraform or CloudFormation.
• Strong knowledge of AWS services, including EC2, RDS, S3, VPC, IAM, and Lambda, among others.
• Expertise in CI/CD tools like Jenkins, GitHub Actions, CircleCI, or equivalent.
• Advanced skills in monitoring and logging tools such as CloudWatch, Prometheus, or Grafana.
• In-depth understanding of cloud security practices, including encryption, identity and access management (IAM), and network security.
• Strong problem-solving skills with a proactive approach to identifying issues and delivering solutions.
• Excellent communication skills with the ability to collaborate effectively across various teams.

Nice-to-haves

• Experience with Windows management tools and SQL is desirable.

Benefits

• 90% paid Medical/Dental/Vision premium for employees
• Fully paid Life and Short/Long term disability insurance
• Unlimited PTO
• Parental Leave policy
• Annual wellness stipend
• Anniversary awards