DevOps Engineer - Retail Engineering POS

About the position

The people here at Apple don't just build products - we craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. ISu0026T Point of Sale (POS) Engineering is responsible for the technology and IT systems used to enable Apple Retail Stores to service millions of customers enabling Apple Retail to become one of the best retailers in the world. Bring passion and dedication to your job and there's no telling what you could accomplish. Do you enjoy solving complex business problems with process and technology? Do you thrive in environments that require multi-functional thinking, collaboration, and innovation? If so, this may be the job for you. In this position, you will have the opportunity to work collaboratively with a group of "A" player software engineers from related but different backgrounds to make POS truly innovative.

Responsibilities

• Passion for eliminating repetitive manual processes using automation
• Strong attention to detail and excellent analytical capabilities
• Shepherding applications through the software delivery life cycle
• Develop and maintain a working knowledge of trends and standard methodologies within Apple
• Setup and analyze application health metrics and provide solutions to ensure stability
• Design and maintain GitOps-driven deployment pipelines using tools like GitHub Actions, ArgoCD, or similar
• Collaborate with developers to containerize services, enforce best practices, and reduce dependency overhead
• Automate infrastructure provisioning and configuration using IaC tools (e.g., Terraform, AWS CloudFormation)
• Mentor junior team members and contribute to documentation and process improvements
• Experience troubleshooting problems and working with a team to resolve large scale production issues

Requirements

• 5+ years in DevOps, Site Reliability Engineering (SRE)
• BA/BS degree in Computer Science or a related field
• Expertise with AWS services (EKS, ECR, RDS, VPC, IAM, etc.)
• Proficiency in implementing and correlating telemetry using monitoring and observability tools such as Splunk, Grafana and Prometheus
• Building and operating container orchestrating systems (Docker, Kubernetes and micro-services)
• Excellent written and verbal communication skills
• Experience in UNIX/Linux Operating Systems