Apple - Austin, TX
posted 4 months ago
As a DevOps Engineer in the Retail Engineering team at Apple, you will play a crucial role in supporting and securing the rapidly growing Mobile Device Management (MDM) platform. This position involves ensuring that the MDM system is manageable, scalable, and reliable, which is essential for the deployment and expansion of systems that utilize MDM. You will be responsible for the development and maintenance of tools and applications that support Apple Retail devices worldwide. This is a highly technical, hands-on role that requires a deep understanding of software, hardware, networking, and the Internet, allowing you to take a comprehensive view of complex systems. In this role, you will collaborate with various teams, including developers, engineering project managers, test engineers, and end users, to address technical issues and enhance the MDM platform. Your responsibilities will include researching and suggesting the latest technologies, independently solving technical problems, and leading by example to foster a collaborative team environment. The ideal candidate will be dedicated and passionate about their work, contributing to the innovative culture at Apple. You will also be expected to provide end-user support, diagnose and troubleshoot complex operating system, network, and application issues, and ensure that the tools and processes in place are effective for supporting a large global organization. This position is not just about technical skills; it also requires excellent problem-solving abilities, critical thinking, and strong communication skills to effectively interact with various stakeholders.