DevOps Specialist I

$60,450 - $71,000/Yr

Syracuse University - Syracuse, NY

Full-time - Entry Level

Syracuse, NY

Educational Services

About the position

The DevOps Specialist I position at Syracuse University is a vital role within the Division of Marketing's Digital Team. This position is designed for individuals who are eager to contribute to the university's web presence by collaborating with both front-end and back-end web developers, as well as the platforms team. The primary responsibility of the DevOps Specialist is to assist in hosting, securing, and maintaining the university's central web presence, which includes flagship channels and various other websites. The role involves working closely with the Marketing Technology and Web Development Teams to facilitate on-premise and cloud containerized deployments. In this role, the DevOps Specialist will be responsible for automating the implementation, testing, and deployment of products into a runtime environment, ensuring that these processes are reliable and efficient. This position is part of a high-performing team that is dedicated to providing a stable and reliable web hosting environment for Syracuse University's diverse range of websites. The DevOps Specialist will also collaborate with central IT to ensure that security protocols, code reviews, and university development best practices are adhered to. This role grants trusted access to production, development, and testing environments, which includes high-visibility properties in the central marketing portfolio as well as hundreds of other websites hosted on the university's platform. The responsibilities encompass web, application, database, and legacy systems, making it a multifaceted position that requires a blend of technical skills and collaborative abilities.

Responsibilities

• Assist with on-premise and cloud containerized deployments in collaboration with web development and marketing technology/platform teams.
• Automate the implementation, testing, and deployment of products into a runtime environment.
• Work with central IT to ensure proper security, code review, and adherence to university development best practices.
• Respond to break/fix incidents and provide support for the division, campus community, and external vendor partners.
• Craft process, best practice, and support documentation as required.
• Conduct quality assurance (QA) testing of sites and systems in collaboration with the web development team for functionality and accessibility.

Requirements

• Bachelor's degree or equivalent amount of education and work experience.
• One (1) plus years of work experience related to software development and containerized applications with a focus on CI/CD and application monitoring.
• Experience with DevOps (CI/CD) pipeline concepts and tools such as GitHub, Gitlab, Docker, and Jenkins.
• Experience with one or more scripting languages (Bash, Python, Go).
• Understanding of Infrastructure as Code (IaC) tools such as Terraform or Pulumi.
• Familiarity with configuration management systems (Ansible) to automate infrastructure provisioning and application deployment tasks across varied language stacks.
• Proficient in source code management using Git, including branching strategies, merging workflows, and code reviews for projects in Python, PHP, JavaScript, and SQL.
• Familiarity with various methods to audit site performance, monitor uptime, and prevent intrusion preferred.
• Knowledge of networking fundamentals and experience troubleshooting web server connections and routing.
• Familiarity with AWS, Azure, or other cloud hosting preferred.
• Experience with WordPress, Django, and identity providers, such as Azure Entra.
• Experience documenting systems, architecture, and solutions.
• Excellent communication skills, with the ability to work well with others and independently as necessary.
• Ability to prioritize projects, evaluate requests, and offer solutions.

Nice-to-haves

• Familiarity with various methods to audit site performance, monitor uptime, and prevent intrusion preferred.
• Experience with AWS, Azure, or other cloud hosting preferred.