Developer Policy and Process Lead

$129,000 - $185,000/Yr

Meta - Los Angeles, CA

Full-time

Los Angeles, CA

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About the position

The Developer Trusted Experiences team at Meta is dedicated to ensuring integrity within the developer ecosystem of the metaverse. This role is pivotal in developing and launching scalable content, app, and data use policies that align with the evolving landscape of integrity and compliance. As a Policy and Process Lead, you will engage in comprehensive research and analysis to identify gaps in current operational processes and policies, providing actionable recommendations to address these gaps. Your responsibilities will include the integration of new workflows, ensuring proper documentation, training, and program management are in place to support these initiatives. In this position, you will interface with a diverse range of internal teams, including legal, product marketing, and engineering, to ensure clarity in our integrity and regulatory compliance requirements. Your expertise in data policies and integrity compliance will be crucial as you develop policies that balance our integrity and privacy requirements with the needs of developers. This role offers a unique opportunity to shape the VR policy landscape in the metaverse, directly supporting the scale and growth of developer experiences. The ideal candidate will demonstrate leadership, accountability, and the ability to influence cross-functional stakeholders. You will be responsible for creating enforceable policies that safeguard data use, developing in-app policies to foster a safe developer ecosystem, and driving innovation in processes to handle developer violations effectively. Additionally, you will create knowledge management documentation to ensure consistent handling of processes and collaborate with various teams to develop training content. Your role will also involve improving policy solutions through data analysis and supporting the operational execution of these policies, providing guidance on escalations and gray area cases, and identifying process improvements to optimize enforcement operations.

Responsibilities

• Develop and launch policies that are consistently enforceable to safeguard data use.
• Develop in-app policies to ensure a safe and trusted developer ecosystem.
• Drive innovation regarding processes and standard methodologies to operationalize handling of developer violations.
• Create knowledge management documentation for consistent and scalable handling of processes and collaborate cross-functionally to develop training content.
• Serve as a strategic advisor and influence policy with cross-functional stakeholders, including Legal, Product, Engineering, and external partners.
• Improve policy solutions through thoughtful research and data analysis, and support successful operational execution of policies.
• Provide guidance for visibility escalations, gray area cases, and scenarios that might require exceptions.
• Identify process improvements and provide feedback to optimize the design and structure of enforcement operations.

Requirements

• 5+ years of work experience, including 3+ years experience in policy, program management, growth, internet technology, or equivalent function.
• Prior experience developing and documenting policies for internal and external audiences.
• Experience managing multiple projects with tight and fluctuating deadlines while maintaining meticulous attention to detail.
• Prior experience in a role managing programs or policy development.

Nice-to-haves

• Experience with policy, integrity, and compliance requirements, including 3+ years of experience contributing at both strategic and operational levels.
• Interest in new technologies, virtual reality, and the metaverse.
• Experience working with product and engineering teams to support developers.
• Ability to exhibit excellent judgment on complex and ambiguous issues, fostering collaboration among leaders, teams, and stakeholders.
• Experience working with hybrid onsite/remote teams.