Development and Volunteer Manager

Grant Halliburton Foundation - Dallas, TX

Full-time - Mid Level

Dallas, TX

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

We are seeking a dedicated and organized individual to join our team as a Development and Volunteer Manager. In this role, you will be responsible for helping develop and implement donor relations and stewardship systems to promote engagement with and recognition of donors at all levels, as well as overseeing the Foundation's donor database and volunteer management systems. This role involves maintaining accurate donor and volunteer records, coordinating volunteer recruitment and engagement, and supporting fundraising efforts. As the Development and Volunteer Manager, you will maintain and update the donor database, ensuring accurate and complete records of donor information, contributions, and interactions. You will implement data entry protocols and procedures to ensure data integrity and accuracy, regularly clean and deduplicate the database to eliminate redundancies, and maintain data quality. You will generate reports on donor activity, contribution summaries, fundraising progress, and donor retention rates, while also maintaining a portfolio of major donors and facilitating their cultivation and retention. Your responsibilities will also include conducting data analysis to identify trends, patterns, and opportunities for donor engagement and fundraising strategies. You will assist in the development and implementation of donor stewardship strategies, including personalized communications and recognition programs, and provide accurate and timely donor data for targeted campaigns, appeals, and events. Additionally, you will assist in organizing and executing fundraising events and activities. In terms of volunteer management, you will develop and implement volunteer recruitment strategies to attract qualified individuals to support our organization's initiatives. You will coordinate volunteer onboarding, including orientation, training, and necessary paperwork, while maintaining volunteer records and ensuring accurate and up-to-date information in the volunteer management system. You will facilitate volunteer scheduling and assignments, matching volunteers' skills and interests with organizational needs, and provide ongoing support and engagement opportunities for volunteers, fostering a positive volunteer experience. You will collaborate with program managers to identify volunteer needs and develop volunteer job descriptions, recognize and appreciate volunteers for their contributions, and celebrate milestones and achievements. Evaluating and tracking volunteer impact will be essential, as you will provide reports on volunteer engagement and effectiveness. You will maintain confidentiality and adhere to data protection policies regarding donor and volunteer information, while staying updated on industry trends and best practices in donor and volunteer management. Additionally, you will liaise with GHF YP and oversee the development and activities of the group, collaborating with other departments to support cross-functional initiatives and projects as needed.

Responsibilities

• Maintain and update the donor database, ensuring accurate and complete records of donor information, contributions, and interactions.
• Implement data entry protocols and procedures to ensure data integrity and accuracy.
• Regularly clean and deduplicate the database to eliminate redundancies and maintain data quality.
• Generate reports on donor activity, contribution summaries, fundraising progress, and donor retention rates.
• Maintain portfolio of major donors and help facilitate their cultivation and retention.
• Conduct data analysis to identify trends, patterns, and opportunities for donor engagement and fundraising strategies.
• Assist in the development and implementation of donor stewardship strategies, including personalized communications and recognition programs.
• Provide accurate and timely donor data for targeted campaigns, appeals, and events.
• Assist in organizing and executing fundraising events and activities.
• Develop and implement volunteer recruitment strategies to attract qualified individuals to support our organization's initiatives.
• Coordinate volunteer onboarding, including orientation, training, and necessary paperwork.
• Maintain volunteer records and ensure accurate and up-to-date information in the volunteer management system.
• Facilitate volunteer scheduling and assignments, matching volunteers' skills and interests with organizational needs.
• Provide ongoing support and engagement opportunities for volunteers, fostering a positive volunteer experience.
• Collaborate with program managers to identify volunteer needs and develop volunteer job descriptions.
• Recognize and appreciate volunteers for their contributions and celebrate milestones and achievements.
• Evaluate and track volunteer impact, providing reports on volunteer engagement and effectiveness.
• Maintain confidentiality and adhere to data protection policies regarding donor and volunteer information.
• Stay updated on industry trends and best practices in donor and volunteer management.
• Liaise with GHF YP and oversee development and activities of the group.
• Collaborate with other departments to support cross-functional initiatives and projects as needed.

Requirements

• Bachelor's degree in a relevant field (such as nonprofit management, business administration, or communication) or equivalent work experience.
• Proven experience in managing and maintaining a donor database and volunteer management system.
• Strong proficiency in database management software (e.g. Bloomerang, Donor Perfect, Salesforce, Raiser's Edge) and volunteer management platforms.
• Excellent attention to detail and ability to maintain accurate records.
• Analytical mindset with the ability to interpret and present data effectively.
• Strong organizational and multitasking skills to manage donor and volunteer processes efficiently.
• Excellent communication and interpersonal skills.
• Familiarity with data protection regulations and privacy best practices.
• Previous experience in nonprofit organizations or fundraising.
• Must be able to work in the office four days a week (Monday - Thursday).