Development Product Owner I - P&C Insurance Communications Systems

$81,770 - $156,290/Yr

USAA - Plano, TX

Full-time - Mid Level

Plano, TX

Credit Intermediation and Related Activities

About the position

As a Development Product Owner I for the P&C Insurance Communications Systems team at USAA, you will represent the business on an agile team, ensuring that business vision and needs are effectively communicated. Your role involves writing and refining user stories, prioritizing work, and guiding technical teams to deliver solutions that align with business strategies. You will leverage Agile principles and collaborate with various stakeholders to build effective solutions that enhance the financial security of military members and their families.

Responsibilities

• Work with business and Subject Matter Experts to understand business strategy and vision, writing and prioritizing user stories and features.
• Own and maintain a prioritized work backlog for one or more Agile teams, ensuring user stories are consumable and testable.
• Review and accept output of IT and/or business development to ensure acceptance criteria are met.
• Serve as a direct representative of the business with delivery teams, representing customer perspectives throughout the product delivery cycle.
• Participate in cross-functional teams to develop, execute, and release products in alignment with program road maps.
• Partner with sponsors and stakeholders to translate business requirements and understand needs, measures, and risks.
• Assist with change management and prepare the business for changes, providing metrics for benefits and adoption.
• Execute robust test plans including user acceptance testing and production validation.
• Identify, measure, monitor, and control risks associated with business activities in accordance with policies.

Requirements

• Bachelor's degree or 4 years of related experience may be substituted in lieu of degree.
• 4 years of experience in process improvement, project delivery, or business/requirements analysis.
• Proficient knowledge of Microsoft Office products, databases, and project management tools.
• Experience with multiple technical software delivery methodologies (Agile, Waterfall).
• Experience analyzing business requirements and identifying opportunities to streamline processes.
• Understanding of Process Engineering methodologies and Change Management practices.
• Ability to gather business requirements, process flows, and use cases to develop business capabilities.

Nice-to-haves

• Extensive knowledge of P&C business and products.
• Previous Product Owner experience in an Agile/SAFe environment.
• Experience working on P&C Documents.
• Experience leading multiple teams, including matrixed teams.
• Demonstrated ability to influence key partners and decision makers.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) and pension plans.
• Life insurance and parental benefits.
• Adoption assistance and paid time off program with paid holidays.
• 16 paid volunteer hours and various wellness programs.
• Career path planning and continuing education support.