DHS/DCO PROGRAM MANAGER

$45,010 - $71,792/Yr

State of Arkansas - Little Rock, AR

Full-time - Mid Level

Little Rock, AR

Executive, Legislative, and Other General Government Support

About the position

The DHS Division of County Operations (DCO) Program Manager is responsible for overseeing program activities across multiple counties, ensuring compliance with state and federal laws, and managing a team of professional and administrative staff. This role involves planning, directing, and evaluating program effectiveness while providing administrative support and guidance to supervisors and personnel.

Responsibilities

• Supervise a subordinate professional and administrative support staff by interviewing, hiring, training, and evaluating performance.
• Manage operations within a multi-county area through county supervisors and program representatives.
• Determine program goals, objectives, and guidelines, and implement operating policies and procedures.
• Evaluate program effectiveness and compliance with regulations and policies.
• Conduct meetings to discuss program progress and address issues.
• Provide administrative support by interpreting regulations, policies, and procedures.
• Review and analyze data, compile reports, and prepare correspondence.
• Contribute to the development of an operating budget by identifying program needs and monitoring expenditures.

Requirements

• Bachelor's degree in social work, psychology, general business administration, or a related field.
• Four years of experience in human services or a related field, including two years in a supervisory or leadership capacity.
• Knowledge of supervisory principles and practices.
• Knowledge of state and federal laws, regulations, and policies.

Nice-to-haves

• Knowledge of SNAP, TEA, and Medicaid programs.
• Experience with ARIES system.
• Ability to multitask.

Benefits

• Paid holidays
• Parental leave