State of Georgia - Baldwin, GA

posted 25 days ago

Full-time - Entry Level
Baldwin, GA
Executive, Legislative, and Other General Government Support

About the position

The Child Support Services Agent 1 is responsible for providing support in the enforcement and establishment of child support orders. This role involves working with custodial and non-custodial parents to ensure compliance with child support obligations, facilitating communication between parties, and assisting in the resolution of child support cases.

Responsibilities

  • Assist in the establishment of paternity and child support orders.
  • Conduct interviews with custodial and non-custodial parents to gather information.
  • Process child support payments and maintain accurate records.
  • Provide information and assistance to parents regarding their child support obligations.
  • Collaborate with other agencies and departments to ensure effective case management.

Requirements

  • High school diploma or equivalent required.
  • Experience in customer service or case management preferred.
  • Strong communication and interpersonal skills.
  • Ability to work with diverse populations and handle sensitive situations.

Nice-to-haves

  • Experience in legal or social services field.
  • Knowledge of child support laws and regulations.

Benefits

  • Health insurance coverage.
  • Paid holidays and vacation time.
  • Retirement savings plan options.
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