DHS/DCSS Manager, Business Operations - 00058734

State of Georgia - Decatur, GA

Full-time - Manager

Decatur, GA

Executive, Legislative, and Other General Government Support

About the position

The DHS/DCSS Manager, Business Operations is responsible for overseeing the business operations of the Division of Child Support Services (DCSS) within the Georgia Department of Human Services (DHS). This role involves managing operational processes, ensuring compliance with regulations, and leading a team to enhance service delivery and efficiency in child support operations.

Responsibilities

• Oversee the daily operations of the Division of Child Support Services.
• Ensure compliance with federal and state regulations regarding child support.
• Manage and lead a team of business operations staff.
• Develop and implement operational policies and procedures to improve efficiency.
• Monitor performance metrics and prepare reports for management.

Requirements

• Bachelor's degree in Business Administration, Public Administration, or a related field.
• At least 5 years of experience in business operations management.
• Strong knowledge of child support laws and regulations.
• Excellent leadership and team management skills.
• Proficient in data analysis and performance metrics.

Nice-to-haves

• Master's degree in a related field.
• Experience in government or public sector operations.
• Familiarity with child support enforcement systems.

Benefits

• Health insurance coverage
• Retirement savings plan
• Paid holidays
• Paid time off
• Professional development opportunities