Diabetes Care Coordinator

$44,200 - $63,627/Yr

MultiCare Health System - Tacoma, WA

Part-time - Entry Level

Tacoma, WA

Hospitals

About the position

The Diabetes Care Coordinator (DCC) position at MultiCare Health Systems is a part-time role focused on providing comprehensive administrative and technical support for a complex program of services. The DCC will work collaboratively with management to ensure efficient daily operations within the department, serving as the first point of contact for patients and managing various administrative functions.

Responsibilities

• Manage the schedules and templates for Pharmacists, RDNs, and RN/Diabetes educators.
• Provide tutorials to patients on the use of Bookings and Mychart, scheduling and referral/insurance concerns, and managing communication.
• Coordinate meeting rooms and control incoming referrals, ensuring accuracy and appropriate service.
• Assess patient enrollment and manage communication between MFM, OB providers, and Diabetes Educators.
• Assist in maintaining and upholding JCAHO and OSHA guidelines within the facility.
• Manage billing work queues by evaluating, modifying, and editing charges within scope.
• Maintain inventory for office supplies, medical/staff supplies, and class materials.

Requirements

• Associate's degree preferred or additional job experience such as CNA, LPN, MA.
• Two years professional customer service, receptionist, clinical, or concierge experience, preferably in a medical setting.
• Experience working with and sensitivity to the needs of pregnant women, elders, or disabled individuals preferred.

Benefits

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan