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Baptist Health - Miami, FL

posted 2 months ago

Full-time - Entry Level
Miami, FL
10,001+ employees
Hospitals

About the position

The Diet Office Assistant plays a crucial role in ensuring that patients receive their prescribed diets accurately and efficiently. This position involves processing menus, maintaining diet office automation, and providing excellent communication and customer service to patients, staff, and guests. The role requires self-motivation and the ability to work independently in a fast-paced environment.

Responsibilities

  • Follow procedures in the Diet Office to ensure patients receive diets according to prescribed orders.
  • Process menus to create meals while maintaining diet office automation.
  • Utilize excellent communication skills while interacting with patients, staff, and guests.
  • Establish rapport with customers and display empathy and passion over the phone.
  • Process and deliver enteral supplies.

Requirements

  • High School Diploma, Certificate of attendance, GED, or relevant experience.
  • Food Safety Certification required within 90 days of job entry.
  • Experience related to computer skills, including advanced knowledge of data entry and hardware maintenance.
  • Basic knowledge of Medical Nutrition Therapy preferred.
  • Customer service experience is essential.
  • Excellent written and verbal communication skills, especially phone etiquette.
  • Strong interpersonal and organizational skills.

Nice-to-haves

  • Basic knowledge of Medical Nutrition Therapy preferred.

Benefits

  • Competitive pay range of $16.00 - $17.25 per hour depending on experience.
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