Digital Account Manager

$43,000 - $50,000/Yr

Civille - Oshkosh, WI

Full-time - Entry Level

Remote - Oshkosh, WI

About the position

The Digital Account Manager at Civille is responsible for managing client relationships from the initial website build through ongoing strategy and communication. This role involves coordinating with the development team, ensuring clients understand best practices, and demonstrating the value of Civille's products through reporting metrics. The position also includes marketing tasks such as content development and managing Google Business Profiles, making it essential for the candidate to be versatile and client-focused.

Responsibilities

• Manage customer communication during website build and strategy development.
• Transfer information to the development team effectively.
• Help customers utilize best practices in digital marketing.
• Own client strategy and communication post-launch.
• Analyze reporting metrics to demonstrate product value to clients.
• Perform marketing tasks including content development and Google Business Profile management.

Requirements

• Experience in account management.
• Familiarity with digital marketing strategies.
• Understanding of website development processes.
• Experience with project management.
• Knowledge of HubSpot CRM.
• Basic understanding of SEO and paid advertising.

Nice-to-haves

• Experience in the legal space.
• Strong communication skills with clients.
• Positive attitude to foster client relationships.

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off