Digital Ad Operations Coordinator

Cumulus Media - Fayetteville, NC

Full-time - Entry Level

Remote - Fayetteville, NC

251-500 employees

Management of Companies and Enterprises

About the position

Cumulus Media, a leading audio-first media company, is seeking a full-time, remote Digital Ad Operations Coordinator to join its Digital Ad Ops team. This role is pivotal in managing and optimizing digital ad campaigns for the Cumulus Podcast Network, which is part of a larger strategy to deliver premium audio content to a vast audience. The Digital Ad Ops Coordinator will be responsible for accurately creating, trafficking, and updating digital ad campaigns, ensuring that they run smoothly and effectively. Reporting directly to the Director of Digital Ad Ops, this position will also involve supporting the team with campaign optimizations, reporting, and regular maintenance tasks. The ideal candidate will possess a proactive mindset, a customer-centric approach, and a strong desire to learn and improve in the field of Digital Ad Operations. In this role, the Digital Ad Ops Coordinator will create, traffic, and manage podcast or streaming campaigns sold by the Cumulus Podcast Network. They will drive best-in-class customer service for both internal and external customers, supporting Account Managers in managing campaigns based on sellers. The Coordinator will be proactive in campaign setup, tag management, and creative updates, contributing positively to the team’s objectives. Collaboration with diverse teams across the company will be essential to achieve strategic digital operations goals. Additionally, the Coordinator will provide support for the monthly and quarterly reporting requirements of the Podcast Ad Ops team, efficiently managing multiple projects while maintaining organization and prioritizing tasks based on urgency and importance.

Responsibilities

• Create, traffic and manage podcast or streaming campaigns sold by the Cumulus Podcast Network.
• Drive best in class customer service for our internal and external customers.
• Support Account Managers to manage campaigns based on sellers.
• Be proactive with campaign setup, tag management, and creative updates.
• Bring a positive attitude and a desire to learn and improve in Digital Ad Operations each day.
• Work in tandem with diverse teams across the company to contribute to the achievement of strategic digital operations objectives.
• Provide support for monthly and quarterly reporting requirements of the Podcast Ad Ops team.
• Efficiently manage multiple projects, maintaining organization and prioritizing tasks based on urgency and importance.

Requirements

• Minimum of 1 year of relevant experience in digital media required.
• BA/BS degree in a relevant field highly preferred.
• Prior experience or knowledge with digital and streaming platforms, including but not limited to, Megaphone, Adswizz, Triton/Omny, with Google Ad Manager a plus.
• Independent worker with the ability to self-manage tasks and deadlines.
• Exposure to and engagement with industry trends in streaming audio, web technologies, and applications.
• Excellent communication skills - capable of presenting updates to a diverse audience of internal and external stakeholders.
• Effective time management skills, with the ability to prioritize and meet multiple deadlines.
• Aptitude for cross-functional teamwork and collaboration.
• Ability to flourish in a dynamic, fast-paced environment.
• Proficiency in Microsoft Excel.

Benefits

• Base salary, overtime eligible.
• Professional growth and career opportunities.
• Focused, responsible, and collaborative work environment with the ability to ask, 'what if' and try innovative solutions.
• Medical, Dental & Vision Insurance coverage.
• 401K with company match.
• Paid Vacation, Sick & Holiday time off.
• Parental leave time off benefits.
• Life insurance.
• Disability insurance.
• Wellness programs.
• Employee referral bonus program.