Digital Application Services Engineer

ABB - Westerville, OH

Full-time - Mid Level

Westerville, OH

Professional, Scientific, and Technical Services

About the position

The Digital Application Services Engineer at ABB is responsible for delivering technical support and solutions within the Service portfolio, ensuring adherence to ABB's standard processes and safety guidelines. This role involves problem-solving, technical consulting, and identifying sales opportunities to enhance service growth, contributing to the Process Automation team.

Responsibilities

• Provide technical support and solve problems in own expertise area via remote or on-site service in any Service category.
• Determine effective Service applications, equipment, and methods to develop, market, or manufacture new Service offerings to respond to customer requirements cost-effectively.
• Provide technical consulting on Service solutions to management and customers.
• Identify new sales opportunities and proactively communicate with customers and ABB sales teams to ensure customer needs are understood.

Requirements

• Bachelor's degree in computer science, engineering, or related field or minimum 8 years of experience in Automation Controls industry with ABB preferred equipment (800xA or SymphonyPlus DCS).
• Microsoft Certified for server administration (MCSE, MCSA) or relevant experience.
• Strong computer skills including server and client hardware, troubleshooting of Microsoft Windows Server and Client operating systems, networking technologies, network security, and cyber security.
• Ability to travel 20% to 30% of the time.

Nice-to-haves

• Any type of programming training or experience would be beneficial.