Digital Area Coordinator, Borger Refinery

Phillips 66-posted about 1 year ago

Full-time

Borger, TX

Gasoline Stations and Fuel Dealers

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The Digital Area Coordinator at Phillips 66 is responsible for implementing value-enabling solutions in partnership with the business, specifically within the Borger Refinery area. This role involves facilitating communication between Refinery Business Units and Major Projects, focusing on various network projects and ensuring operational excellence. It is a developmental position designed to provide broad exposure to multiple business units, preparing the individual for future roles in business analysis, project management, or supervisory positions within IT.

Provide reliable and efficient end user support for personal computing environments and critical business applications
Troubleshoot and mitigate build, application, and system performance issues
Build and maintain relationships with technical partners in the business
Coordinate resources and suppliers to complete projects and work requests
Partner with business users to implement business-enabling solutions which drive value generation
Local collaborator across global project teams to ensure proper alignment of IT solutions to business requirements as well as IT policies and procedures
Represent and advocate business interests to IT and IT interests and initiatives to the business
Collaborate with internal IT teams and external vendors to ensure services meet customer needs
Resolve local service delivery issues and facilitate support of IT infrastructure
Optimize IT service delivery by improving reliability, efficiency, quality, and cost effectiveness of defined components of services
Facilitate documentation of local business requirements and technical specifications; Seek, recommend, and deliver cost effective value-add opportunities
Assist with IT budget development, forecasting, and reporting
Perform resource planning and management for local projects, verifying task and project assignments are completed to ensure effective delivery
Ensure 24x7 operational excellence of key Refining systems

Legally authorized to work in the job posting country
Bachelor's degree in MIS, Computer Science, or related field
1 or more years of experience in Information Technology discipline
Willing and able to be clean shaven to comply with the refinery safety facial hair policy
Willing and able to provide day-to-day and after-hours support (24x7) as appropriate

3 or more years of experience in Information Technology discipline
Knowledge of Phillips 66 Refining and Midstream businesses
Strong leadership skills
Able to work in a team environment focused on achieving results
Create an environment of inclusiveness and foster communication
Self-motivated and results-oriented with strong problem-solving and analytical skills
Planning and organizational skills to prioritize and manage multiple priorities simultaneously
Disciplined in following operational standards and processes
Strong written and oral communication
Strong interpersonal skills and customer focus
Strong appetite toward curiosity, uncovering solutions, and digital problem solving
Ability to present ideas and influence others
Ability to work well with local IT and remote IT Stream teams

Annual Variable Cash Incentive Program (VCIP) bonus
8% 401k company match
Cash Balance Account pension
Medical, Dental, and Vision benefits with an annual company contribution to a Health Savings Account for employees on HDHP
Total well-being programs and incentives, including Employee Assistance Plan, well-being reimbursement, and backup family care services

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Digital Area Coordinator, Borger Refinery

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