Digital Associate, Ring Data Engineering Services

Amazon

Full-time - Entry Level

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The SA/VLM associate role focuses on creating high-quality written content for various media formats, including audio, images, and videos. The position requires strong language skills and attention to detail to ensure that the content produced is clear, concise, and informative, meeting the needs of the target audience. The associate will also be involved in annotation tasks, quality audits, and data collection activities, while adhering to compliance and confidentiality requirements.

Responsibilities

• Performs simple annotation-related tasks in a narrow ML data process area (e.g. audio, image, and/or video-file).
• Uses internal tools and software provided by the team.
• May participate in data collection activities when scripts and instructions are provided.
• Applies strong language skills, grammar knowledge, and linguistic rules to ensure the generated text adheres to proper grammar, syntax, and appropriate language usage.
• Maintains high internal quality of the processes by performing quality audits/verification.
• Meets daily productivity and quality targets.
• Tracks queries related to annotation/data collection and shares them with the relevant stakeholders to help solve them.
• Tracks daily task completion status using recommended tools and provides individual status reports.
• Adheres to confidentiality & compliance requirements to ensure zero risk to customer data and Amazon.
• Helps test new SOPs and ML data tools.
• Provides specific & timely feedback to streamline existing processes and help the team achieve more consistent results with high quality.
• Offers remedial instruction in tool usage and other topics as required.

Requirements

• Strong command of the English language, including grammar, syntax, and vocabulary.
• Background in linguistics, creative writing, computational linguistics, or a related field is preferred.
• Analytical mindset with the ability to evaluate and interpret data to improve the performance of the system.
• Good familiarity with the Windows desktop environment and uses of Word, Excel, IE, Firefox etc. are required.
• Flexibility and interest to do repetitive tasks is required.
• High level of energy and proactive nature.
• A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential.
• Attention to detail and ability to identify and rectify errors or inconsistencies in descriptions generated.
• Strong problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment.
• Passion for language, technology, and AI advancements.
• Ability to meet deadlines, prioritize tasks, and manage multiple projects simultaneously.

Nice-to-haves

• Certification in any of the following: Content Writing, Creative Writing, English Literature, English, Literary Arts, Linguistics, English as a Second Language Teaching (preferred).
• Prior experience of 2-4 years and familiarity with US culture preferred; or experience in multicultural communication will be a plus.