Ridgewood Savings Bank - Ridgewood, NY
posted 2 months ago
The Digital Banking & Payments Data Analyst position at Ridgewood Savings Bank is an in-person role based at the bank's headquarters in Ridgewood, Queens, NY. This position plays a crucial role in supporting the bank's digital banking initiatives by gathering and analyzing data from various sources to provide meaningful insights that inform business decisions. The analyst will be responsible for supporting the bank's online customer acquisition and retention efforts through detailed customer segmentation reporting and enhanced analysis of both internal and external transactional, behavioral, and market data. In addition to customer acquisition and retention, the analyst will support the department's risk management programs by providing near real-time business intelligence to stakeholders. This includes developing dashboards and reports using Tableau to visualize data, enabling stakeholders to make informed decisions related to digital banking. The role also involves creating and maintaining data models from various banking applications, interpreting digital banking data, analyzing results, and providing ongoing reports to stakeholders. Collaboration is key in this role, as the analyst will work closely with stakeholders in the Digital Banking department to identify and prioritize business needs, requirements, and opportunities. Ensuring the integrity of data used in extracted reports and ad-hoc requests is essential, as is supporting data quality initiatives and providing recommendations to improve data accuracy and completeness. The analyst will also provide data management support for current and future technology projects in the department and may assist with other related duties as necessary.