First Bank - Saint Louis, MO
posted 3 months ago
As a Digital Product Manager at First Bank, you will play a pivotal role in supporting the bank's mission to become the preferred banking choice for families and businesses in the markets we serve. This position requires a close partnership with both technology and business division teams to develop and implement a best-in-class digital product suite that meets the diverse needs of our clients. You will take ownership of the entire lifecycle of product features and components, guiding them through Discovery, Design, Development, and ultimately Launch. A successful product will be rooted in a deep understanding of customer needs and expectations, which you will gather by engaging with frontline employees and customers alike. Building strong relationships with internal and external partners will be crucial as you analyze product data, create and execute comprehensive product strategies, and collaborate with sales and marketing teams to optimize product performance. Your responsibilities will include leading the implementation and integration of third-party technology platforms, ensuring that assigned technology vendors perform effectively and that the bank is aware of all digital product and service offerings. You will partner with technology and development teams to create innovative digital banking solutions and products. Additionally, you will establish and execute a clear product vision and strategy, prioritizing the development of product features and functionality while managing the product backlog. You will also be responsible for developing a testing agenda to enhance products, utilizing statistical models to ensure that results are statistically significant for key stakeholders. Working with the Business Intelligence (BI) team, you will establish appropriate product reporting for performance management and review product pricing and fees, presenting business cases for any recommended changes. As the subject matter expert on your assigned product family, you will need to stay informed about product details, market conditions, regulatory requirements, and associated risks. This role may also involve other duties as assigned, contributing to the overall success of the bank's digital initiatives.