Digital Channel Product Manager - Core experience

JPMorgan Chase - Columbus, OH

Full-time - Mid Level

Columbus, OH

Credit Intermediation and Related Activities

About the position

The Digital Channel Product Manager plays a crucial role in shaping product innovation and delivering high-quality products that resonate with clients. This position involves leading the end-to-end product life cycle, acting as the voice of the customer, and developing profitable products that provide customer value. The role requires collaboration with cross-functional teams to ensure scalability, resiliency, and stability in product offerings.

Responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Requirements

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Nice-to-haves

• Demonstrated prior experience working in a highly matrixed, complex organization

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support