Citizens Bank - Johnston, RI
posted about 1 month ago
The Digital Channel Strategy & Change Manager at Citizens Bank is responsible for leading the development and execution of a unified portal platform experience for commercial, business, and private banking clients. This role involves collaborating with cross-functional teams to enhance user experiences, optimize transactional capabilities, and integrate multiple product-specific portals into a cohesive servicing platform. The manager will drive innovative solutions and ensure alignment with business goals and customer needs.