JPMorgan Chase - Tampa, FL
posted about 2 months ago
As a Product Manager in Digital Enablement Services at JPM Access, you will play a pivotal role in shaping the future of product innovation. Your primary responsibility will be to drive value for customers by delivering high-quality products that resonate with their needs. You will be an integral part of a dynamic team that innovates new product offerings and leads the end-to-end product life cycle. Acting as the voice of the customer, you will develop profitable products that provide significant customer value. Your deep understanding of product development will guide the successful launch of products, allowing you to gather crucial feedback and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you will collaborate closely with cross-functional teams to deliver products that exceed customer expectations. You will develop a product strategy and vision that aligns with customer needs, manage discovery efforts and market research, and maintain a product backlog that supports the overall strategic roadmap. Your role will also involve building frameworks to track key success metrics, using data to make informed decisions, and driving end-to-end execution of the product roadmap through effective sprint planning and stakeholder management. In addition, you will develop and execute a personalization product strategy based on user data and insights, analyze user behavior to optimize personalization algorithms, and monitor the impact of these efforts on key business metrics. Staying updated with industry trends and best practices in personalization will be essential to drive innovation in your role.