Digital Customer Data Solutions Architect

$130,000 - $145,000/Yr

Danaher - Philadelphia, PA

Full-time - Mid Level

Remote - Philadelphia, PA

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

As a Digital Customer Data Solutions Architect at Danaher, you will be responsible for designing, developing, and overseeing the Commercial AI Customer Data architecture. This includes managing a Snowflake Datawarehouse, Salesforce DataCloud CDP, MDM tools, and an AI tech stack. The role requires strong technical expertise in MarTech and Customer Data Management Architecture to support data-driven decision-making across sales and marketing. You will collaborate with cross-functional teams to ensure compliance with data governance and privacy protocols while optimizing customer data for personalized marketing efforts.

Responsibilities

• Design and oversee the integration of Snowflake, Salesforce DataCloud CDP, MDM, AI tech stack, and middleware to create a scalable and robust Commercial AI Data Architecture.
• Build and optimize customer audiences and segments using data insights to drive personalized marketing and sales efforts.
• Manage and streamline data flows across systems, ensuring seamless activation of data for marketing and sales use cases.
• Collaborate with cross-functional teams (product managers, engineers, IT, marketing) to align architecture with business objectives.
• Ensure compliance with data governance, privacy, and security protocols across all systems and platforms.

Requirements

• Bachelor's or Master's degree in Computer Science, Data Science, Information Technology, or a related field.
• 7-10 years of experience in designing and managing MarTech or customer data management architectures.
• Proven experience with data platforms such as Snowflake, Salesforce DataCloud, and MDM tools.
• Proficiency in data integration, segmentation, and activation strategies across complex MarTech stacks.
• Knowledge of data privacy and governance protocols, including GDPR and CCPA compliance.

Nice-to-haves

• Experience in AI/ML implementation and use case development within B2B sales and marketing.
• Familiarity with marketing automation platforms like Salesforce Marketing Cloud.
• Experience in large-scale digital transformation projects or change management within complex organizations.

Benefits

• Paid time off
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Bonus/incentive pay