Digital Customer Data Solutions Architect

$130,000 - $145,000/Yr

Danaher - Cambridge, MA

Full-time - Mid Level

Remote - Cambridge, MA

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

The Digital Customer Data Solutions Architect at Danaher is responsible for designing, developing, and overseeing the Commercial AI Customer Data architecture. This includes managing a Snowflake Datawarehouse, Salesforce DataCloud CDP, MDM tools, and an AI tech stack. The role requires strong technical expertise in MarTech and Customer Data Management Architecture to enable seamless integration and operation of these systems, supporting data-driven decision-making across sales and marketing.

Responsibilities

• Design and oversee the integration of Snowflake, Salesforce DataCloud CDP, MDM, AI tech stack, and middleware to create a scalable and robust Commercial AI Data Architecture.
• Build and optimize customer audiences and segments using data insights to drive personalized marketing and sales efforts.
• Manage and streamline data flows across systems, ensuring seamless activation of data for marketing and sales use cases.
• Collaborate with cross-functional teams (product managers, engineers, IT, marketing) to align architecture with business objectives.
• Ensure compliance with data governance, privacy, and security protocols across all systems and platforms.

Requirements

• Bachelor's or Master's degree in Computer Science, Data Science, Information Technology, or a related field.
• 7-10 years of experience in designing and managing MarTech or customer data management architectures.
• Proven experience with data platforms such as Snowflake, Salesforce DataCloud, and MDM tools.
• Proficiency in data integration, segmentation, and activation strategies across complex MarTech stacks.
• Knowledge of data privacy and governance protocols, including GDPR and CCPA compliance.

Nice-to-haves

• Experience in AI/ML implementation and use case development within B2B sales and marketing.
• Familiarity with marketing automation platforms like Salesforce Marketing Cloud.
• Experience in large-scale digital transformation projects or change management within complex organizations.

Benefits

• Paid time off
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan