Digital Delivery Coordinator (Senior Lead Digital Product Manager) - Experience Development & Optimization

$120,400 - $287,600/Yr

Wells Fargo - West Des Moines, IA

Full-time - Senior

West Des Moines, IA

Credit Intermediation and Related Activities

About the position

Wells Fargo is seeking two Digital Delivery Coordinators (Senior Lead Digital Product Managers) to join the Marketing & Sales Platform team within Consumer Lending. This role focuses on the ideation, implementation, support, and success of marketing platforms that enhance customer digital experiences. The Digital Delivery Coordinator will lead the Experience Development & Optimization (ExDO) product platforms, ensuring effective delivery and coordination across multiple scrum teams and product owners.

Responsibilities

• Partner with the ExDO product team to establish, coordinate, and lead the delivery of prioritized work.
• Lead teams with an agile, product, and modern engineering mindset to drive digital innovation.
• Establish a holistic product framework, including routines, communication, and training to meet agile methodology requirements.
• Communicate capacity, impediments, progress on commitments, and new learnings to foster an environment of experimentation and continuous learning.
• Support troubleshooting across technical and data issues for swift escalation and resolution.
• Keep teams updated on changing policies and standards to ensure adherence and risk awareness.
• Identify and provide insights regarding outside impacts to the product teams, focusing on continuous improvement.

Requirements

• 7+ years of digital product management experience or equivalent through work experience, training, military experience, or education.
• 5+ years of digital product management experience within Banking/Financial Services or a highly regulated environment as a delivery lead or coordinator.
• Deep expertise in delivering streamlined product platform capabilities within the digital space, ideally managing and delivering complex digital products from ideation through implementation.
• Experience in planning, management, and execution of the test process including pre-production and production support.
• Experience delivering within an agile environment.
• Strong attention to detail in a transforming, highly complex, and execution-driven environment.

Nice-to-haves

• Experience in a hybrid work schedule.
• Ability to travel up to 10% of the time.

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement