Digital Director

Capgemini - Chicago, IL

Full-time - Senior

Chicago, IL

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Digital Director is a highly skilled and experienced leader responsible for managing large-scale digital initiatives within the Quick Service Restaurant (QSR) or Retail industry. This role involves overseeing the global delivery model for significant engagements, ensuring alignment with business objectives, and leveraging cutting-edge strategies and solutions in the digital domain. The Digital Director will manage multi-million dollar budgets and possess expertise in software development, agile methodologies, and emerging technologies such as robotics and Generative AI.

Responsibilities

• Develop and execute digital strategies to enhance customer engagement and operational efficiency in the QSR industry.
• Oversee project timelines, deliverables, and budgets to ensure successful implementation and delivery of digital projects.
• Engage with key stakeholders, including client executives and IT teams, to understand their needs, gather requirements, and provide strategic recommendations.

Requirements

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Minimum of 15 years of experience in digital architecture, with a focus on the QSR industry.
• Proven experience in designing and implementing mobile digital solutions.
• Strong understanding and practical experience with AI technologies and their applications.
• Strong knowledge of cloud computing, APIs, and integration methodologies.
• Experience with development tools and programming languages relevant to digital and mobile solutions.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects and prioritize tasks effectively.
• Relevant certifications in digital architecture, mobile development, or AI are a plus.

Benefits

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief