Truist Financial - Charlotte, NC

posted 6 months ago

Part-time,Full-time - Mid Level
Charlotte, NC
Credit Intermediation and Related Activities

About the position

The Group Product Manager I-Agile plays a pivotal role in partnering with a diverse range of stakeholders to create innovative and engaging experiences for Truist clients. This position is responsible for defining, championing, building, delivering, and measuring products and platforms tailored for their specific segment. The individual in this role will manage and lead a team of high-performing product owners within the Digital Channel Payments space, ensuring that the products developed meet the needs of clients while aligning with the company's strategic goals. In this capacity, the Group Product Manager I-Agile will lead a team of product owners, setting clear direction and priorities for the development of products, services, and client experiences. A deep understanding of the industry landscape, competitive environment, and client feedback is essential to inform product strategy and execution. The manager will collaborate closely with the Payments Group Product Manager II to shape the product roadmap and ensure alignment across teams. The role involves managing teams that develop and refine the product backlog, translating high-level EPICS into actionable user stories in collaboration with various departments, including Lines of Business (LOB), User Experience/User Interface, Content, Technology, and Operations. Additionally, the Group Product Manager will work with Tech Agile teams on product development, rollout, and post-production support, ensuring that all aspects of product delivery are executed effectively. Collaboration with Legal, Risk, and Compliance teams is also a critical component of this role, particularly in the context of new product development and necessary remediation efforts. The manager will partner with associated LOBs, marketing, operations, and readiness teams to ensure successful commercialization and rollout of products. Furthermore, the Group Product Manager will be accountable for the client experience, results, and key performance indicators (KPIs) associated with the assigned platforms. Budget management is another key responsibility, including monthly forecasting and resource allocation. The individual will also be tasked with hiring, mentoring, and managing team members, providing timely and constructive feedback to cultivate a strong talent pool and ensure effective succession planning. Ultimately, this role requires leading teams across various functions to support the successful deployment of new products and integrated client experiences.

Responsibilities

  • Lead a team of product owners, setting direction and priorities for products, services, and experiences.
  • Understand the industry landscape, competitive environment, and voice of the client.
  • Partner with the Payments Group Product Manager II on the product roadmap.
  • Manage teams that develop and groom backlog from EPICS down to user stories in partnership with LOB, User Experience/User Interface, Content, Technology, and Operations.
  • Collaborate with Tech Agile teams on development, rollout, and post-production support.
  • Work with Legal, Risk, & Compliance on new product development and remediation when applicable.
  • Partner with associated LOBs, marketing, operation, and readiness teams on commercialization and rollout.
  • Be responsible for the client experience/results/KPIs of assigned platforms.
  • Manage the annual budget, including monthly forecasting.
  • Hire, mentor, and manage team members; provide timely, candid, and constructive performance feedback.
  • Lead teams across related but disparate functions to support successful deployment of new products and integrated experiences.

Requirements

  • Bachelor's degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience.
  • Three or more years of banking, financial services, digital, or other relevant work experience.
  • Two or more years of product, analysis, technology, and/or design experience.
  • Comfortable managing concurrent projects in a fast-paced, results-driven environment.
  • Comfortable with ambiguity, leading work autonomously, and making independent decisions.
  • Well-developed verbal and written communication skills.
  • Well-developed analytical, decision-making, and problem-solving skills.
  • Solid understanding of trends in technology and in the financial services industry.
  • Ability to learn and translate technically complex concepts into business-friendly terminology.
  • Considerable tact, diplomacy, and people skills.
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment insurance
  • Tax-preferred savings accounts
  • 401k plan
  • Vacation days (minimum of 10 days)
  • Sick days (minimum of 10 days)
  • Paid holidays
  • Defined benefit pension plan (depending on position and division)
  • Restricted stock units (depending on position and division)
  • Deferred compensation plan (depending on position and division)
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