Digital Marketing Account Manager

$45,000 - $55,000/Yr

J&L Marketing - Louisville, KY

Full-time - Entry Level

Louisville, KY

Professional, Scientific, and Technical Services

About the position

J&L Marketing is seeking a Digital Marketing Account Manager to join their team. This role involves engaging with clients to provide exceptional support and guidance throughout their digital marketing journey. The ideal candidate will possess a strong understanding of digital marketing strategies and be able to collaborate effectively with clients and internal teams to ensure successful campaign execution.

Responsibilities

• Actively engage with digital clients, providing top-notch support and guidance throughout their marketing journey.
• Understand digital marketing as a holistic strategy and collaborate with upper management, clients, and other teams for seamless campaign execution.
• Provide exceptional customer service through clear and effective verbal and written communication.
• Work collaboratively with clients to develop long-term strategic roadmaps for their digital marketing initiatives, aligning on goals, milestones, and KPIs.
• Serve as a trusted advisor and advocate for clients, nurturing long-lasting partnerships built on trust and transparency.
• Conduct regular performance reviews with clients, presenting actionable insights and performance metrics clearly and accessibly.
• Collaborate closely with clients to co-create digital marketing strategies aligned with their vision and objectives.

Requirements

• Bachelor's degree in Marketing, Advertising, or a related field (equivalent professional experience may be considered).
• Customer service experience.
• Continuous learning mindset.
• Experience in a fast-paced, deadline-driven environment.
• Strong analytical skills and problem-solving abilities.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance