J&L Marketing - Louisville, KY

posted about 1 month ago

Full-time - Entry Level
Louisville, KY
Professional, Scientific, and Technical Services

About the position

J&L Marketing is seeking a Digital Marketing Account Manager to join their team. This role involves engaging with clients to provide exceptional support and guidance throughout their digital marketing journey. The ideal candidate will possess a strong understanding of digital marketing strategies and be able to collaborate effectively with clients and internal teams to ensure successful campaign execution.

Responsibilities

  • Actively engage with digital clients, providing top-notch support and guidance throughout their marketing journey.
  • Understand digital marketing as a holistic strategy and collaborate with upper management, clients, and other teams for seamless campaign execution.
  • Provide exceptional customer service through clear and effective verbal and written communication.
  • Work collaboratively with clients to develop long-term strategic roadmaps for their digital marketing initiatives, aligning on goals, milestones, and KPIs.
  • Serve as a trusted advisor and advocate for clients, nurturing long-lasting partnerships built on trust and transparency.
  • Conduct regular performance reviews with clients, presenting actionable insights and performance metrics clearly and accessibly.
  • Collaborate closely with clients to co-create digital marketing strategies aligned with their vision and objectives.

Requirements

  • Bachelor's degree in Marketing, Advertising, or a related field (equivalent professional experience may be considered).
  • Customer service experience.
  • Continuous learning mindset.
  • Experience in a fast-paced, deadline-driven environment.
  • Strong analytical skills and problem-solving abilities.

Benefits

  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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