Digital Marketing Account Manager

Clix International Ltd. - Saint Louis, MO

Full-time - Mid Level

Remote - Saint Louis, MO

Professional, Scientific, and Technical Services

About the position

The Digital Marketing Account Manager at Clix is responsible for building and maintaining strong client relationships while leading effective digital marketing strategies. This role focuses on understanding client needs and driving business growth through comprehensive internet marketing solutions. The position requires a blend of strategic thinking, communication skills, and digital marketing expertise to ensure client satisfaction and success.

Responsibilities

• Serve as the primary point of contact for assigned clients across all digital marketing communication channels.
• Develop strong client relationships to reinforce trust and confidence in Clix's services.
• Stay updated on assigned accounts' and digital marketing industry trends.
• Develop account-level strategic ideas and solutions through brainstorming efforts.
• Manage ongoing digital marketing goal-setting and expectations management among accounts.
• Educate clients on goals, strategy, and supporting services.
• Develop reporting and lead performance reviews and strategic planning efforts across all assigned accounts.
• Drive thought leadership by sharing opportunities with accounts based on knowledge of digital marketing and Clix's service capabilities.
• Collaborate with project management and service teammates to fulfill accountabilities.
• Assist with deliverables and build positive relationships with team members.

Requirements

• Bachelor's Degree in Management, Marketing, Communications or a related field is preferred.
• 3-5+ years of related experience in a client-facing Account Management role.
• Deep understanding of marketing principles and practices.
• Advanced web analytics experience (e.g., Google Analytics).
• Intermediate Microsoft Office experience or equivalent.
• Beginner-to-intermediate experience with the WordPress content management system.
• Exceptional interpersonal, communication, and writing skills.
• Ability to effectively interact with all levels of staff and clients.
• Excellent judgment, demonstrated leadership, and business acumen.
• Excellent problem-solving skills with the ability to collaboratively resolve conflicts.

Nice-to-haves

• Experience with digital marketing strategies across various channels such as organic, paid advertising, and programmatic.
• Familiarity with project management tools and digital collaboration platforms.

Benefits

• Paid time off (PTO)
• 401(k) matching
• Competitive salary
• Remote working options
• Exciting working environment