Digital Marketing Account Manager

About the position

Techint Labs is looking to hire an Account Manager to help strategically guide and execute the team’s post-sale initiatives and goals. The Account Manager will be responsible for handling almost all aspects of the post-sale process, including client management and retention. The Account Manager will manage strategic advertising accounts, and deliver on business objectives tied to client KPIs. This individual will be a self-starter, hard worker, and collaborator who drives strategic revenue retention and growth among our partners and clients. Our agency is focused on growing more than 4x over the next 3 years and the Account Manager will play a key role in how the company evolves moving forward.

Responsibilities

• Work with the Business Development, Client Services, Creative and Operations teams to develop and implement current post-sale workflow and strategy to retain and grow revenue among strategic clients.
• Support Business Development in some key new business presentations.
• Execute post-sale deliverables that align with the client’s KPIs and the team’s budget, including strategic advertising campaigns, pixel placements, campaign audits, reporting, in-market visits, creative strategy, and creative development.
• Oversee Techint Labs’ largest advertisers through its strategic Agency team, offering strategy and support, analysis and client services to retain and drive revenue.
• Maintain and elevate standards of superior client service, translating and executing sophisticated marketing strategies that include digital, creative and traditional media.
• Participate in planning, building and delivering strategic training for key clients on various marketing topics.
• Deliver client reporting on a bi-weekly, monthly, quarterly and annual basis, leveraging proprietary technology, Google Analytics and Google Ads.
• Contribute ideas to help the company continue to grow at a rapid pace.
• Perform troubleshooting steps to resolve issues and document best practices.

Requirements

• 3+ years of working and communicating with clients focused on digital marketing, data, operations and/or advertising performance conversations.
• 2+ years in a client services or business development role (at a digital advertising company preferred).
• Ability to communicate, present and influence all levels of the organization, including executive and C-level.
• Proven ability to understand and execute plan once a contract has been signed.
• Proven ability to articulate the distinct aspects of digital products and services.
• Demonstrable experience developing client-focused, differentiated and achievable solutions.
• Excellent listening, negotiation and presentation skills.
• Excellent verbal and written communications skills.
• BA/BS degree or equivalent.

Benefits

• Paid vacation, holidays, and sick days.
• Health/dental/vision benefits.
• 401k retirement plan and company match contribution.
• Generous paid parental leave.
• Wellness Program.
• Work from home options.
• Denver, CO headquarters available for hybrid work with in office perks.