Beacon Hill Staffing Group - Honolulu, HI
posted 4 months ago
The Digital Strategy and Analytics Center of Excellence at Beacon Hill Staffing Group is dedicated to analytics, tracking, and insights delivery, with a mission to proactively anticipate and predict customer and prospect behaviors. This is achieved through data and research-driven insights that fuel strategic growth for the Digital Banking & Customer Experience division at Citizens. We are seeking a Digital Analytics Tracking & Delivery Partner who possesses extensive experience with Adobe Analytics and Experience Cloud, particularly in tag management systems such as Adobe Launch. In this role, you will be responsible for implementing and validating Adobe tracking and pixel tags, ensuring that technical configurations in Adobe Launch or similar systems are executed correctly. Your primary function will be to ensure that tags fire properly and that data flows accurately to capture desired actions and behaviors for reporting purposes. On a day-to-day basis, you will develop tagging requirements documentation and execute the technical implementation of Adobe Analytics tagging across various Bank sites and digital assets. This includes managing pixel tags and their statuses using tools like Collibra for management and auditing. You will also be tasked with validating and troubleshooting tagging and tracking issues as they arise, communicating the status and next steps to relevant stakeholders through JIRA. Additionally, maintaining updated tagging documentation and managing technical requirements via JIRA will be part of your responsibilities. Collaboration with the Digital Analytics team to provide effective tracking solutions will also be essential in this role.