Oak View Group - Austin, TX

posted about 2 months ago

Full-time - Manager
Austin, TX
0
Professional, Scientific, and Technical Services

About the position

The Digital Marketing Manager at Moody Center will be responsible for managing the entire digital footprint of the venue, which includes social media, email marketing, the website, the app, and other digital assets. This role is crucial for enhancing the online presence and engagement of the Moody Center, ensuring that all digital marketing efforts align with the overall marketing strategy of the organization. The manager will directly supervise the full-time Marketing Coordinator and will be involved in developing high-impact advertising and content strategies across various digital platforms. In this position, the Digital Marketing Manager will oversee the email marketing strategy and execution using Salesforce Marketing Cloud. This includes developing and integrating marketing plans aimed at increasing awareness and driving ticket and product sales. The manager will also be responsible for building and maintaining email templates, automating marketing journeys, and optimizing growth marketing strategies through metrics such as conversion optimization and A/B testing. Additionally, the role involves managing the content and scheduling calendar for organic social media channels and email marketing, collaborating with the Senior Manager of Marketing to meet contractual needs for venue sponsors, and providing analysis of all digital platforms. The manager will develop and maintain the brand voice across all digital platforms, engage with local influencers, and ensure synergy between Moody Center and the University of Texas Athletics for cross-promotional opportunities. The position requires capturing engaging content throughout the year and serving as the on-site marketing representative for designated events. The Digital Marketing Manager will also assist with other marketing department duties as requested by the leadership team, making this a dynamic and multifaceted role that requires both strategic thinking and hands-on execution.

Responsibilities

  • Develop high-impact advertising and content strategies on digital platforms.
  • Oversee email marketing strategy and execution via Salesforce Marketing Cloud.
  • Build and maintain email templates and automate marketing journeys via Salesforce Marketing Cloud.
  • Optimize growth marketing and customer acquisition strategies using metrics such as conversion optimization, A/B test, attribution, segmentation and experimentation.
  • Manage and execute the content and scheduling calendar for organic venue social media channels and email marketing.
  • Collaborate with Sr. Manager of Marketing to meet contractual needs for venue sponsors and ideate creative promotions.
  • Provide analysis of all venue digital platforms and tracking methods, including regular growth reporting.
  • Develop, own, and manage the brand voice across all digital platforms.
  • Develop relationships with local influencers.
  • Manage and lead the development of venue web CMS, including updating specialty pages and announcing events.
  • Research new ways to amplify venue social, email, web, and app strategies.
  • Ensure synergy between Moody Center and University of Texas Athletics for social media, web, and email.
  • Capture engaging content throughout the calendar year and create content for social platforms.
  • Collaborate with the Marketing Team to improve campaign results as needed.
  • Serve as on-site marketing department representative for designated events.
  • Manage Marketing Coordinator and collaborate with Marketing intern(s).
  • Assist with other duties related to the marketing department and requests by leadership team.

Requirements

  • 3-5+ years' experience in digital and email marketing.
  • Bachelor's degree in business administration, marketing or an equivalent combination of education and experience.
  • Working knowledge of Salesforce and Salesforce Marketing Cloud.
  • Working knowledge of digital platforms: Asana, Sprout Social, and WordPress.
  • Experience with Google AD words and SEO.
  • Experience using metrics such as conversion optimization, A/B test, attribution, segmentation and experimentation.
  • Self-motivated with the ability to work independently and be resourceful.
  • Proven ability to think strategically and execute on projects.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) savings plan
  • 401(k) matching
  • Paid time off (vacation days, sick days, and 12 holidays)
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