Disability Solutions - Charlotte, NC

posted 3 months ago

Full-time - Mid Level
Charlotte, NC
Administrative and Support Services

About the position

As the world works and lives faster, FIS is leading the way in fintech solutions that touch nearly every market, company, and person on the planet. Our teams are inclusive and diverse, working together to celebrate our achievements. If you want to advance the world of fintech, we invite you to consider joining us. The Banking Platform Services team will serve as the foundational platform for various business function microservices, enabling channel and core agnostic functionality across FIS. This initiative is a centerpiece of our digital transformation, aimed at building next-generation and future-ready platforms. In the role of Site Reliability Engineer (SRE), you will focus on ensuring the scalability, high availability, performance, stability, and reliability of our software applications. You will be responsible for building automations that simplify operations and processes, collaborating with cross-functional teams to create proactive engineering mechanisms, and ensuring a positive end-user experience. An SRE with a solid understanding of products and their interdependencies, combined with pragmatic operational and software development skills, will apply sound engineering principles, operational discipline, and mature automation to our operating environments and codebase. Your responsibilities will include building software solutions and systems to manage platform infrastructure and applications, partnering with development teams to improve services through rigorous testing and release procedures, and participating in system design consulting, platform management, and capacity planning. You will also work to improve the reliability, quality, and time-to-market of our suite of software solutions, build monitoring systems that alert on symptoms rather than outages, and run the production environment by monitoring availability and taking a holistic view of system health. Additionally, you will measure and optimize system performance, provide primary operational support and engineering for multiple large, distributed software applications, and gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding. Your proactive approach will help spot problems, areas for improvement, and performance bottlenecks, ensuring that we deliver a reliable, scalable, secure, and performant platform.

Responsibilities

  • Build software solutions and systems to manage platform infrastructure and applications.
  • Partner with development teams to improve services through rigorous testing and release procedures.
  • Participate in system design consulting, platform management, and capacity planning.
  • Improve reliability, quality, and time-to-market of our suite of software solutions.
  • Build monitoring that alerts on symptoms rather than on outages.
  • Run the production environment by monitoring availability and taking a holistic view of system health.
  • Measure and optimize system performance, with an eye toward pushing our capabilities forward.
  • Provide primary operational support and engineering for multiple large, distributed software applications.
  • Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding.
  • Create sustainable systems and services through automation and uplifts.
  • Balance feature development speed and reliability with well-defined service level objectives.
  • Partner with stakeholders to design and deliver a reliable, scalable, secure, and performant platform.
  • Stay current on technical trends to suggest innovative tools and approaches to problems.
  • Adopt a proactive approach to spotting problems, areas for improvement, and performance bottlenecks.

Requirements

  • DevOps experience
  • Azure Cloud Experience
  • Scripting skills (Shell, Python)
  • Experience with containerized platforms (Kubernetes)
  • Extensive CI/CD knowledge (Jenkins, Docker, Maven)
  • Experience with GITHUB as SCM
  • Knowledge of MongoDB and Oracle
  • Proficiency in Javascript
  • Previous success in technical engineering
  • Coding experience beyond simple scripts
  • Strong detective and problem-solving skills
  • Analytical and proactive mindset
  • Strong and assertive communication skills
  • Good leadership skills
  • Passion for continuous improvement

Benefits

  • Opportunities to make an impact in fintech
  • Personal and professional learning
  • Inclusive, diverse work environment
  • Resources to give back to your community
  • Competitive salary and benefits
  • An inclusive workspace built on collaboration, flexibility, and respect
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