Digital Operations Coordinator

$41,142 - $51,438/Yr

iHeartMedia - New York, NY

Full-time - Entry Level

New York, NY

501-1,000 employees

Broadcasting and Content Providers

About the position

Katz Media Group, the nation's largest media representation firm, is seeking a Digital Operations Coordinator to join our dynamic Digital team. This role is pivotal in managing a high volume of business transactions using our Order Management System (OMS), reporting, and ad serving tools. The ideal candidate will be a proactive team player who thrives in a fast-paced environment, demonstrating exceptional multitasking abilities, strong communication skills, and strategic thinking. As an Operations Coordinator, you will provide essential administrative and process support for contract administration, customer service, and order history, acting as an extension of the sales team. Your responsibilities will include assisting with product pricing, sales development, creating sales materials, and managing marketing communications, sponsorship proposals, and recaps. You will also generate contract confirmations, sales activity reports, revenue data, and pool reports, while responding to client requests and managing various administrative tasks such as recording checks, handling contracts for Account Executives, and preparing presentations. In this role, you will need to manage your time effectively, focusing on urgent and important tasks while avoiding procrastination. You should be adaptable to shifts in priorities and urgencies, proficient in Microsoft Office Suite, and familiar with Viero and Salesforce, or demonstrate the ability to learn new systems quickly. Strong attention to detail is crucial, as is the ability to communicate clearly and effectively, both verbally and in writing. You will collaborate with colleagues across different levels, maintaining composure in challenging situations and demonstrating a competitive spirit with a desire to advance within the organization. A four-year college degree is required for this position, along with a respect for others and a commitment to professional collaboration.

Responsibilities

• Provides administrative and/or process support for contract administration, customer service, and order history.
• Acts as an extension of the sales team by assisting with product pricing, sales development, sales material creation, marketing communications, sponsorship proposals & recaps.
• Generates contract confirmations, reports related to sales activities & revenue data, pool reports, unapproved credits, etc.
• Responds to client requests, e.g., spot times.
• Records and forwards checks, handles contracts for Account Executives, prepares presentations, types & proofreads correspondence, files and makes copies, relieves receptionist.

Requirements

• Manages time effectively; focuses on urgent and important tasks; avoids procrastination; follows up; shows strong attention to detail; meets deadlines.
• Adapts to shifts in priorities and urgencies.
• Proficient in Microsoft Office Suite; familiar with Viero and Salesforce or demonstrates ability to learn new systems quickly.
• Assumes responsibility & accountability for assignments and tasks.
• Actively listens; clearly and effectively conveys information; uses professional telephone skills; demonstrates effective business writing skills; shows excellent grasp of grammar.
• Exhibits good interpersonal skills; collaborates with others; maintains composure when faced with difficult situations and personalities.
• Demonstrates competitive spirit; shows desire to 'move up'.
• 4-year college degree.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid holidays
• Vision insurance